Shipping Policy
Last Updated 4/8/2025
Thank you for supporting Squalus! Every product you purchase directly funds ocean conservation and grassroots change. Here's everything you need to know about how we ship your items:
Processing Time
Orders are typically processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification once your order has shipped.
Processing Time
Orders are typically processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification once your order has shipped.
Shipping Rates & Estimates
Shipping charges are calculated at checkout based on your location and order weight.
We currently ship within the United States, with plans to expand internationally soon.
Standard Shipping: 3–7 business days after processing
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking info to become active.
Shipping Issues & Delays
Shipping times are estimates and may vary due to weather, carrier delays, or holidays. We are not responsible for delays outside our control, but we will do our best to assist if an issue arises.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at kobymoore@squalusnpo.org within 7 days of delivery. We’ll work with you to make it right.
Returns
Please refer to our [Refund Policy] for information on returns and exchanges.
Contact Us
For any questions or concerns about your order, reach out at:
📩 KobyMoore@squalusnpo.org